Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
- Deep clean and sanitize van and equipment (done for every tour).
- VIP Private Tour. Just for you.
- Get early & avoid the crowds.
- Snorkel as never before.
- Jump & refresh in an open sky Cenote.
- Feel the crystalline cold water of the underground rivers in your body.
- Explore a cave.
- Snorkel in a turquoise blue water Lagoon.
- Eat the best fresh ceviche in the Riviera Maya from local fishermen restaurant.
- Everything is done at your pace. No rush.
- Customize the schedule if you want.
Private transportation
Bottled water
Use of Snorkelling equipment
Air-conditioned vehicle
Lunch
Gratuities
Departure Point
Traveler pickup is offered
Pickup is available from Cancun, Playa del Carmen, Tulum & any place in the Riviera Maya. We pick you up at the lobby of your hotel or Airbnb. Suggested pickup time is 7.30 am but we are happy to accommodate the schedule to your wishes.
Región 002, Supermanzana 001 Manzana 070 Lote 60, 77774 Chemuyil, Q.R., Mexico This is an open Cenote where you will have a lot of fun jumping ans swiming. 60 minutes
Cenote Taak Bi Ha, Tulum, Quintana Roo, Mexico This is an amazing underground river. You will walk and swim in this incredible formation. 60 minutes
Infants and small children can ride in a pram or stroller
Service animals allowed
Specialized infant seats are available
Travelers should have at least a moderate level of physical fitness
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
lindseykI1046AZ
15 Jul 2025
The cenotes Oscar took us to were beautiful! He was very knowledgeable and we really enjoyed the tour. We would definitely recommend this experience to anyone.
56raechellem
03 Jul 2025
The cenotes were amazing and beautiful. Our tour guide, Professor, was very knowledgeable and made wonderful conversations. He is also an amazing photographer. We had the best time and beautiful moments captured with beautiful photographs.
346genevievei
03 Jul 2025
Professor was amazing! He had a vast knowledge about the culture and history. I greatly appreciated his expertise and humor. He was easy to get along with and flexible with the schedule which made all the experience chill and stress free. Would recommend him to all my friends!
This tour in
Playa del Carmen
is organized by
My Quest Concierge Private Tours
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
How great that you want to share your experience! Your feedback helps other travelers to make a better choice.