Small Group Auschwitz & Birkenau Guided Tour from Warsaw ABTA

This was our first time visiting Krakow and for us the camps were a must see. We are so glad we booked the guided tour. We originally booked the larger coach tour but offered the smaller party tour if we went the day before. I’m glad we did, the driver was polite, ready exactly on time and we felt safe. At the camps we were met by our tour guide, a lady with a clear passion and knowledge of the subject. This really made the visit that much more thought provoking and memorable. Thank you, this is an experience that will stay with us forever. I’d highly recommend the company and wouldn’t hesitate to use them again. We also bought the packed lunch which saved us the hassle of buying one ourselves and we felt it was good value for money.

I booked a premium service with hotel pick up 6 months in advance to Auschwitz and Birkenau, only to be told 3 weeks beforehand that the bus would not pick us up because the road we were on was too narrow (plenty of buses were driving up and down so this was complete rubbish). Instead we were met at the pick up point by the rudest man I have ever met in my life, talking to customers like we were children! Abrupt, miserable, and raising his voice when we asked whether we could put our belongings in lockers. The tour itself was like we were competing as to who could finish first. You had no time to read any of the artefacts or study the photos before being ushered into the next room because another tour was right behind you. Constantly power walking to catch up with your group and battling to take a quick photo is not something that should be done in such a thought provoking place. The camps themselves were interesting and having already known through research the horrors that went on, the tour was not at all reflective of this and I feel did not do it justice. Our tour guide, whilst informative, told us we would not be able to see the crematorium or gas chambers, with no apology or explanation? Why, when we had paid over £80 for a tour? Avoid this company at all costs and pay to do your own tour, take your time and fully appreciate the atrocities that went on here. Seems this company only cares about your money and not portraying the true story of Auschwitz and Bireknau.

Very prompt pick up. Very early start but well worth not being with all the boards of people. The tour guide knew her subject well and even though she must do it day in and day out it was not monotone. Highly recommend. Everyone should visit and learn about the atrocities that happened.