17 Apr 2024
The driver never showed up for our tour. We called after 5 minutes, sent messages, and had the hotel call as well, no one ever responded. We cancelled after a half an hour of waiting. So unprofessional to not even show up. I had one day in Poland to visit Chopin’s birthplace before we had to fly to Germany, so we had to take an Uber over 60 miles, ask the driver to wait for us (with the meter running) and then drive back the 60 miles to Warsaw. What a waste of a day and so disappointing. If you can’t follow through on what people have scheduled, why can’t you call or email to tell them? I just don’t understand. Who does that? I should have taken what I read in other reviews seriously, it sounds like they have no-showed other people in the past. So unprofessional.