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World Trade Center 911 and Ground Zero Walking Tour

icon 2 to 5 hours Mobile ticket Free Cancellation
Tickets from € 48.86

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August 2025
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Adult (13 - 64)

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[Best Valued 2-Hour Experience. All tour guides use large 11" x 17" photos to add richness to your experience.] This tour details the heroism of New York City's firefighters and the survivors of Stairwell "B." Walk in their path and learn how 16 people withstood the collapse of the north tower. Discover the miracle of the 911 surfer, who rode down with 88 stories of falling debris. In addition, grasp how the new World Trade Center was designed and constructed. This is the definitive walking tour of Ground Zero and the 911 Memorial Plaza. A portion of the proceeds from this tour will be donated to the Non-Profit FDNY Foundation. Optional upgrades available for preferred tickets to the 911 Memorial Museum and One World Observatory. All guests must go through security if Museum or Observatory options are chosen. All tours are in small groups with a maximum of 25 adults.
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  • All Fees and Taxes
  • One World Observatory Preferred Access (Upgrade Available)
  • Narrated 2-Hour Walking Tour using Extra Large Visuals
  • 911 Memorial Museum Preferred Access (Upgrade Available)
  • Gratuities are welcomed and appreciated
Departure Point

20 Dey St, New York, NY 10007, USA This tour meets at the 9/11 Memorial's Starbucks Café located on 20 Dey Street between Broadway and Church Street. Please arrive 15 minutes before your tour to check-in with your host at the Starbucks.

Return Details

180 Greenwich St, New York, NY 10007, USA This tour ends at the 9/11 Memorial Memorial.

  • The Oculus, New York City, New York, United States
    The experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team "the Dragon Fighters."
    5 minutes
  • World Trade Center, New York, NY 10007, USA
    There we'll continued to an overlook of the World Trade Center Memorial Plaza. From this vantage, one could see the entire complex which includes One World Trade Center, the Reflecting Pools, and the 911 Museum.   
    40 minutes
  • Brookfield Place / Battery Park City, Vesey St, New York, NY 10281, USA
    The tour proceeds to the World Financial Center. Here you learn about the little known Operation Aegis. The largest rescue by sea in history. Where over 500,000 civilians were evacuated by watercrafts of all sizes.
    45 minutes
  • Winter Garden, New York City, New York, United States
    Next we'll visit the reconstructed Winter Garden, the $60 million 10 story glass pavilion that was devastated during the attacks of September 11th. Next we'll visit the Eleven Tears Memorial, dedicated to the eleven American Express employees lost on that day.
    15 minutes
  • World Trade Center, New York, NY, USA
    Concluding at the new World Trade Center complex, your guide will detail its design and construction. The guide will also cover the mystery of the lost gold and silver reserves of Building Four. In addition, you'll learn about the Survivor Tree, its resilience, survival, and rebirth.
    15 minutes
  • The National 9/11 Memorial & Museum, New York City, New York, United States
    For those who select the 9/11 Memorial Museum Package, you'll be granted entry into the venue. This museum contains historical artifacts and donated personal items from the World Trade Center attacks. This is a self-guided tour where guests are invited to leisurely explore until closing.
    120 minutes
  • One World Observatory, New York City, New York, United States
    For those who select the One World Observatory Package, you'll take the HyperSpeed Elevators to the Observatory on the 100th floor. During the 47-second elevator ride, you'll watch a timeline transformation of Manhattan. At the Observatory, be astonished by the amazing views of four different states. This is a self-guide experience where guests are invited to enjoy the Observatory until closing.
    60 minutes
  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels
  • Children must be accompanied by an adult
  • Comfortable walking shoes are recommended
  • Well organized
  • This tour is copyrighted
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, cancel at least 24 hours before the scheduled departure time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
Adam_R
11 Aug 2025
Great tour and even better tour guide! Andrew was knowledgeable and energetic, even though it was a difficult subject to many.
Wanderer261967
30 Jul 2025
Tim M was our guide. He was awesome and had so many first hand experiences and memories of this day. His stories were incredible and I didn’t want to leave when the time was up!
Cortney W
25 Jul 2025
You can’t help but feel sad being on this tour, but it’s so well done and the history and information that’s available is amazing. It’s almost a surreal feeling being at ground zero. One of the greatest things I’ve done in my life. We will always remember…
This tour in New York is organized by Thermo Sage, Inc

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We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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