Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
Xelha is considered one of the world’s greatest natural parks, Xel-Há will give you one of the best experiences while you are visiting the Riviera Maya (near from Cancun, Playa del Carmen and Tulum).
Your all-inclusive ticket will allow to all your family to discover more than 20 inland and aquatic activities, for sure you will have an unforgettable time.
Practice snorkeling and see hundreds of colorful fish and marine life in one of the most important natural wonders in México. Enjoy plenty of water activities at the first park with an EarthCheck Certification for its social responsibility program and for its sustainable tourism practices. Contemplate a magnificent view of the lighthouse at 40 meters high and descends from one of its 4 slides Taste unlimited & delicious food and beverages at the various restaurants. connect your senses with flora and fauna, See lagoons, caves and a breathtaking scenery that will leave you eager to come back.
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Restrooms, changing rooms and showers
Interactive map
All-you-can-eat buffet (Mexican and international cuisine)
Lounge chairs, hammocks and rest areas
Unlimited domestic open bar and soft drinks
Unlimited snorkeling
Access to Children's Playground
Use of lockers and a towel
Life jackets, inner tubes and bicycles in designated areas
Souvenir photos (available to purchase)
Hotel pickup and drop-off
Photos
Optional Activities (SeaTrek, Snuba, Adrenalina) available at extra cost
Departure Point
Xel-Ha Park by Xcaret, Solidaridad, Quintana Roo, Mexico
Xel-Ha Park by Xcaret, Solidaridad, Quintana Roo, Mexico Xel-Ha is considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities; in Xel-Ha’s park you can enjoy lagoons, cenotes and caves, where seawater mixes with the fresh water of the world’s longest underground river system.
Complimentary lifejackets, inner tubes, bicycles, access to lounge chairs, hammocks and rest areas are included.
Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Visit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture.
New at Xel-Há this year you can have the chance to experience as world Earth Day, Birds’ Day, World Sea Turtle Day, Day of the Manatee, Purification Ceremony, Treasures of the Cove, Secrets of the Jungle.
Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar.
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels
As a preventive measure, before boarding the bus or accessing to the park, the temperature will be scanned through a digital remote device on every visitor, guest or staff member.
Use sunscreen and insect repellent that are free of the following chemicals: benzophenone, etilhexila, homosalate, octyl methoxycinnamate, octyl salicylate, octinoxate, oxybenzone, butyl methoxydibenzoylmethane.
Optional activities are not included. These are educational activities of interaction with wild life, Sea Trek, Snuba, Zip Bike, Temazcal
It is recommended that you wear a swimsuit, water shoes comfortable clothes
In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
Derek_D
19 Jul 2024
We had an Amazing time, the heat cave was something ill never forget, the cenote was so peaceful and son, it’s definitely a must visit
Berry V
11 Jul 2024
Been in xelha today..
really had a nice day but very expensive (700 euros including transport for 4 people incl dolphins) for what it is and yet really different from my memory of the past...
used to be a beautiful nature park (in 2005 we have been before without children) with a lagoon full of fish and beautiful nature..
The fish was far away this time.. at our hotel it is nicer snorkeling.. maybe the roaring loud speedboats at the entrance of the Laguna have something to do with that?
No using regular sunscreen is not allowed because it is bad for the lagoon and life there, but two super fast noisy speedboats that continuously make 360 degree turns at full speed for the lagoon is fine!
It has turned into a kind of noisy amusement park where you have to pay extra for the best rides... (and not so little also say 70 dollars per person for the boat)...
We had dolphin swimming which was really nice in itself.
Then we were asked to come and look at the pictures taken; a package (for 4) cost more than 200 dollars ????????... (for a picture or 20) I almost knocked back steeply.. the price quickly dropped to 175 then 150 and when we said no and walked away it could be for 100 dollars... like being on the Point of Sale in Turkey instead of in an amusement park... just make a normal decent price that is fixed!!
When I said I only had 90 bucks, that went too! (So probably still paid way too much).
We wanted to go to other Xcaret parks but we are not going to do that anymore!!
Far too expensive, not really all/inclusive and turned into a busy noisy amusement park!
maximo1904
05 Jul 2024
Excellent place... very good service and lots of fun to spend with the family and enjoy a very nice place , excellent slides and the river experience is very fun.
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
How great that you want to share your experience! Your feedback helps other travelers to make a better choice.