26 May 2023
We decided to make a stop in Mexico City to visit one of my aunts who is having health issues. Wanted to do something we hadn’t done yet, with not too much walking but fun, this was it! Our guide had great information and took his time and gave us great information and entertained my aunt by letting her chime in the knowledge she has of the city. What had me confused and upset was that he let us know that the tour company needed $72.00 extra, in cash, in addition to what we had already paid. We asked what it was for and he shrugged his shoulders and said he had no idea but was informed he had to collect it from us before we left Xochimilco. Instead of fully enjoying the trajinera ride, I called (no answer) and was emailing the tour company to find out why. The last email stated that everything was taken care of and the enjoy our tour. As of yet we haven’t hear anything from them, so I know we were ripped off here, as my husband didn’t want to make a fuss and paid.
I would HIGHLY advice to use a different company to do this tour.