18 May 2024
Be very wary of this Tour operator. We booked this trip through our hotel after showing the hotel the picture of where we wanted to go. Krakow Direct Tours put us on the wrong trip. We paid 1820 PLN English (374.55) We were taken to the Zakapone Thermal Spa only. Krakow Direct agreed when they collected us we were on the wrong trip. We got back 200PLN (English £38.55) good will gesture.
This tour operator are very unwilling and unhelpful when trips don’t go to plan. We paid well over the top for the actual trip we went on
Definitely would not recommend or use them again.