11 Aug 2022
This was by dar the worst experience we had in Peru, if not ever.
The activities are made up of 2 min kayak, 1 single hangbridge as canapy tour and 2 short ziplines. Monkey Island only inhabits 12 monkeys, so you might be lucky to spot one. So not even close to the expected.
But the worst of all was the lack of communication. No one at the lodge knew what the experience should include. We were send from boat to boat and guide to guide. No one wanted to "deal" with the single day tourists. The people that booked a multi-day tour were treated much differently. But we had to get mad before we got a chance to do anything. By 12:00 we had only sat on different boats, no activities jet.
When we got back to the office and told them our complaints they ignored us again. They only said that we had done everything so that we couldn't get a refund. But 2min of doing a activity is not the same as actually doing anything. They did not even apologize for the way they treated us.
I would not recommend this company. Stay far away and find another place to spend your money!