11 Jul 2023
This is actually to Jan Hundreiser. Don't know any other way to send a message just to you.
Today I wrote 2 other reviews. All is good. Love HR Riv Maya. I forgot to mention this, but since I just read of the same problem in other reviews - I thought I had better mention this. We had 2 Pres.Suites. In ours (Bldg 5, 2nd floor) - the larger Master Bedroom really really smelled musty and moldy. After you were in it awhile it was not as noticeable. I kept requesting the cleaning person to keep filling up the scent thing in the bathroom, and she did (thank you) The 2nd bedroom did not seem to have the same issue. It was very noticeable, as you first entered the large doors into the living room - but more so once you entered the master bedroom. First day, I mentioned it to front desk, and they sent someone to spray all around the floor with some kind of 'scent' to mask it. But that didn't last. I was a little worried as we slept there nightly, hoping it didn't affect our lungs somehow. Also - something new - the only way to keep the A/C running in the Master Bedroom and Living Room areas, was to keep those large 2 doors from the foyer into the Living Room closed. If someone left them open by mistake, A/C went off - and it got hot. I don't remember that in years past, so perhaps that is something new. We usually like to leave one door to the L.R. open so that guests (family) staying in the 2nd bedroom didn't feel 'shut out.' Anyway - wish there was a way to just send this to Jan Hundreiser, because I didn't want to post it on T.A. I'm not really complaining, but offering you some information so that perhaps you can look into what is causing the musty/moldy odor problem, since I saw the same 'issue' on other posts. Having your room for a week, smelling musty or moldy is not fun. Thanks for your help.