21 Nov 2024
I keep going back to the Hilton Universal City because they make me feel special and treat me better than family! Kevin Finister and his staff are amazing. I combined business and family this trip as we celebrated my daughter's marriage to an amazing man. They had a beautiful room and they had a blast! Kevin got me a great room where I can work but still get a great night's sleep on their amazing bed and soft, comfortable duvets. Shower is hot and strong and uber eats can deliver to the room so no wasted time waiting in the lobby. This is a lovely hotel and the long-term staff know how to take care of both business and tourist/vacation guests. Got coffee from Javier and hope he gets a raise. He always remembers me and again and trip after trip. Robert Weitz has built a team with Kevin that is first rate. This is a safe hotel and ubers are just a minute or 2 away. I can't recommend this hotel and team highly enough. Organizations should strongly consider having their conferences at this hotel. Thank you Kevin and Robert!