15 Jun 2023
I had high expectations, but unfortunately, they were not met.
Firstly, I was informed that tickets were unavailable for my child, resulting in a higher payment of $25 instead of the advertised $15. This pricing inconsistency is unethical, especially considering there are no physical tickets, and the attendance was relatively low during that time slot.
Additionally, the information provided regarding the duration of the experience was misleading. It was indicated that 2-3 hours would be needed to fully enjoy the attractions, whereas the entire experience lasted only about 20-30 minutes, including a quick visit to the gift shop. This left me feeling that the value for the money spent was not justified.
In total, I paid over $80 for three of us (2 adults/1child), and unfortunately, I cannot say that it was worth the price. I sincerely hope that your company will take these concerns seriously and work on improving the ethics of your pricing structure. And also consider adding more attractions that would make the experience eventful and fulfilling for your future customers.