17 Jul 2025
4 minutes ago
New
If you schedule a pickup.at MBJ beware that the pickup is.only INSIDE of the airport, which is not stipulated anywhere in the reservation. Due to this lack of information, we came outside of the building and were unable to re-enter. In top of the booking fee, we had to pay for a cab to get to our hotel. ALL of the representatives we encountered (both at the airport and at RIU) were not helpful and we had to approach them multiple times while on vacation. If you can use another company for ground transportation, please do.