26 Jul 2025
When you arrive at the train station there is really no information on where to go. I saw a sign that said Disney Express so thought that sounded likely. Dragged all the luggage upstairs (with 5 yr old) then was asked if I was picking up luggage I said no we were going to the hotel. Instead of explaining I could leave the luggage there and it would be delivered I wasn’t told that and dragged it all back downstairs. Tried to find someone to help me find the bus to the hotel saw about 10 people in a roped off area with uniforms none really doing anything. Lined up to see if one would speak to us to find he didn’t speak much English but there was a bus outside. Go outside again no signs and super confusing. Found eventually through a member of public that the shuttle buses were 3 roads over. Then I found the one for our hotel. No place for luggage on the bus so it was rolling everywhere the bus driver was extremely rude when I checked whether we were on correct bus. There is no information on the bus about where your stop is. Ours was first lucky someone on the bus told me as you could see no sign. Getting to park initially was difficult as minimal signage and the hotel gave no information. Had to get an Uber then I worked out could have just walked for 10 minutes. There is security check points before going on some staff nice others rude. The park staff gave inconsistent information such as when my son fell over trying to find first aid was more than difficult. Told by a shop they had no first aid and I had to go to entrance they then told me it was inside the park and in the end we went to an outside restaurant and they provided a dressing. There is 1 hr wait at least on basically everything if not longer. Probably would not bother going unless kids were much older and you pay the extra for express rides on everything which would cost a fortune. Some staff on rides were rude eg went on haunted house ride and the guy said I needed to take off my backpack before getting on the ride. We were waiting to step onto the conveyer belt to get into the ride so I assumed he meant before getting off the belt. He said bag! I said oh I need to take it off now. He said now! I said I thought you meant before the ride and he said ‘when we say now we mean right now not in 2 hr not 1 day or a month it means now’ super smart Alec and an attitude not called for after waiting an hour to get to the ride. The park is nice and fun but the attitudes of many could be better. FYI French people don’t seem to like children. I observed more than a few ‘hissing cross shushing’ children including babies and these strange noises were from women approx 30 which really surprised and disgusted me. Apparently your child has to be quiet and perfect behaviour from these women without children. Shops are very expensive both food and merchandise.