14 Jun 2025
This hiking trip was missold to us as a moderately demanding hike by the city centre agency where we were picked up. They did not explain that it was a very challenging hike including steep slopes with no trail to follow.
Your Guide Daniel rightly decidedthat it was not suitable for us and split the group with two joining an off-road tour to complete the hike.
Daniel took the two of us and we had travelled and walked to some beautiful viewpoints and a waterfall. We also toured the Wolf Village.
Daniel was a great and knowledgable guide who gave us a great day in Geres, just not the one we booked for. He could not have done a better job. He was also very enjoyable company for us.
We returned to the Agency at the end of the day to register our displeasure at the trip not being sold properly. They apologised.
However, I have now checked your description of this trip on your website. This refers to a ‘Mellow walk’. I am unsure what this is meant to mean since the definition is ‘mild and without bitterness’. I feel that it is a very poor adjective to describe the very steep and challenging descents and ascents to the falls. On a scale of 1-5 of technical difficulty I would give this hike at least a 4.
I think that you need to be more open and honest about the difficulty of the hike to deter people from booking it who are not fully prepared and properly equipped to undertake it.