28 Jul 2024
Such a disappointing experience. We had a private group parasail with eight of us. Captain Miguel arrived 20 minutes late to pick us up at the Ritz. No apologies and extremely grumpy. They were double booked and the other family was turned away. In addition to how unfriendly they were, Miguel and the other person working were quite literally on their phones while we were parasailing. So unsafe and scary! The only reason I gave it a two is because we’re still alive!