Mangroven-Kajak-Tour

Poor organization of this event. One of the messages showed start time 10:00am. But when I called at 9:00 I was told it was already too late, as the high tide was at 7:30. The operator told me he couldn’t reach my Greek phone, he “was too busy” to message me via Viator, and “didn’t think” to try WhatsApp among other means of communication. So we agreed to try next Sunday if I could make it. High tide was 10:30am, but the operator messaged me very late (10:30pm) to meet at 9:15 am. We didn’t make it on time because we were sailing all night from Grand Turk. I am very disappointed we didn’t do the Kayak tour. Plus we didn’t get our money back.

We own sit-on-top kayaks and did mangrove tunnel kayaking in FL for years which is alot of fun, now we go lake kayaking in upstate SC. These clear bottom sit-inside kayaks are hard to get into and out of (and we are in decent shape), have no keel so they are very hard to paddle and steer in the wind and surf, and they are very uncomfortable and unstable, plus we did not see any wildlife under the boat. They tow you out into the middle of the bay with constant high winds so it's very difficult to paddle and you get to see a few turtles at a distance. Then you land on a mangrove beach and walk back into the woods to look at some iguanas, there are no mangrove tunnels to paddle through which we were expecting. The only highlight was the guide Daniel was a really nice guy and quite knowledgeable but his English was very hard to understand. If you go expect to get soaked, and wear water shoes as you'll need them in the mangrove woods. Worst $210 and 3 hours I ever spent, try snorkling the reef instead !

We received a text message the day before that our kayak tour was cancelled because the guide was sick and that we could reschedule. We emailed, texted, and called but nobody responded. We were still charged. Never went. Still haven't received a refund.