Scuba-Doo-Taucherlebnis in Punta Cana

The experience was fun thanks to the divers. However the instructor we dealt with at the beginning is a con artist who had an attitude the whole time. I went to purchase my pictures after it was all over and he charged me $25 because you couldn’t see my face in a lot of them due to the fishes. He explained when you use a credit card as payment, there’s an 18% fee which came out to $29. He then explained it came out to over $100 in pesos. He charged the card and later I got a notification saying $102.25 US dollars had been charged. I reached out to the company and spoke to Eduardo via WhatsApp text. His only response was “one moment” after waiting nearly an hour I messaged him back saying “hello?” And still no response. If yall want to purchase things from this island just use cash. Karma will take care of them eventually.

Amazing experience. I only wished they had a professional photographer dedicated to taking good pictures with high quality equipment while we were under the water because I would have loved photos to take home. The guide trying to guide you and get pictures didn’t result in the best quality of photos so we didn’t buy them. But the experience is a must try!

We were registered for the 12-4:00 adventure. We received our voucher that also confirmed 12-4:00. We received via Viator that our pickup time was 12:45 which would have made us late. We tried several times to notify someone to see if the 12:45 pickup was an error since we had previously had a great experience with them and they notified us within an hour after we submitted a question to them. The security person at the gate even tried to call but to no avail. Lesson learned, only book through the resort next time. This would have been one very fun adventure for our family.