Hop-on-Hop-off-Bustour durch Palma de Mallorca mit optionaler Bootsfahrt und Castell de Bellver

Was not too impressed with the staff, I booked the boat trip on the supreme ticket but the boat was not available. Normal tour of the city which was ok.

We had to wait for a long time at stops. There was no proper queue. The ground staff was not interested and unhelpful. No instructions were given, hard to follow the numbering system and the bus driver was not helpful either. Missed out on sightseeing because they wanted our time.

Really enjoyed the bus tour - it gave a lot of really interesting information about the city and its history and provided some great views! We went for the ticket that included entry to Castell de Bellver, which had great panoramic views of the city and local area! However, the stops were difficult to find and it was actually difficult to get off the bus if you weren't at a 'main' stop. We wanted to get off at Pl. d'Espanya, but there was no way to alert the driver of this. There were no stop buttons upstairs and announcements told us not to stand up whilst the bus was moving. We then went downstairs, where the stop buttons did not work. We ended up staying on the bus longer than we wanted to, until we reached a 'main' stop. This tour was enjoyable and was a great way to see the city, despite the high price point. However, there is definitely room for improvment regarding stops. Stops need to be more clearly marked and there needs to be a way to request the bus to stop at other stops, not just the 'main' stops that are manned by staff.