06 Sep 2025
Our guide, Dasha, was great, but we had some big issues with the company. We booked in advance, and the company made two significant changes to the experience without informing us nor offering a price adjustment. First, the Hallstatt skywalk was included in the price we paid for the tour. The skywalk closed for a 10-month renovation last week, which I am sure was not a last minute decision by the way, so the company swapped our skywalk admission out for a boat ride without any notification. The boat ride was less expensive than skywalk admission, and it is not something we would have pursued, so if we knew the company made this change, we would have booked a different experience and saved some money. Also, I am 100% certain that when I booked the tour, it included hotel pickup AND drop off, but the company edited the experience to only include pickup without any notification. The company dropped us off at a location that was convenient for them, even though we literally drove past our hotel on the way. After a 13-hour tour, spending the time, effort, and money to get back to our hotel was an incredibly unpleasant surprise. Overall, the guide knew what she was talking about, but the company pulled a bait and switch, and we feel taken advantage of.