19 May 2024
I came as part of my vacation to Phoenix with my wife (who's about 5 feet). Upon arriving the owner did his best to try to find a bike that she can ride on at her height. . Despite his best efforts, after a few minutes of practice, it became evident to the owner that the bike wasn't the right fit for her safety. Rather than simply allowing us to proceed, he genuinely expressed his concerns, prioritizing our safety above all else. Ultimately, he graciously offered us a full refund, emphasizing that our safety was paramount. We were really impressed by his dedication to safety above all else.