Hard Rock Cafe Nashville

I love hard rock and get excited to visit. We were surprised that the restaurant was not busy but delighted we got a table easily. Our waiter was not the best he told us what he liked but didn’t really listen to what we wanted. The waiter at the next table was lovely, chatty and friendly. I had waiter envy. The food and drink was ok but I was halfway through my main when the bill was brought. I usually like to have a doctor two and try the signature drinks and food but I felt as thought I wasn’t able too. One of the worst experiences ever!

During my visit to the Rock Shop today, I encountered a very unpleasant situation. When I wanted to pay for my purchases, the cashier started talking to other customers about the history of Hard Rock Cafe. I was in a hurry because my group of friends (including 3-year-old children) were waiting for me outside in the sun. So, I politely asked the cashier if she could serve me now because my friends were waiting outside. Her reaction was quite shocking to me. She looked at me condescendingly, rolled her eyes, and then threw my purchases at me. This unprofessional behavior greatly discouraged me from visiting the bar again.

One of the best HRC experiences we have had. Addison is an absolute legend, and an asset to the team. He looked after us, nothing was a problem at all. Food and beverage recommendations were on point, and he even showed us a part of the cafe we would have otherwise missed. Food arrived quick, hot and portions generous. Great service all round Will be back as soon as we can!