Privater Transfer zum Flughafen Nashville und zum Hotel

The only good thing about this service was the dispatcher who answered when I called for service. The driver does not greet you or help with your bags. We asked be dropped at the car rental service at the airport and we were taken to the departure drop-off where the driver said “Is this good enough “. He was not at all professional or helpful. Would not use them again as they were priced $20 higher than the taxi services.

We paid ~$200 for a one-way shuttle from the airport with a car seat suitable for a toddler. They showed up with one for an infant instead. Amy, the driver, apologized, and within ten minutes, called back saying she could get another seat that's 20 minutes away. After waiting by the curb for an hour for them to get a properly sized seat, it wouldn't secure to their vehicle and the back strap appeared to be shearing off. Absolutely unacceptable from a safety standpoint (and professionally, for that matter). We kindly let them know this wouldn't work and went our separate ways and found other transportation. Amy was also apologetic, but that's where decency ended. Amy then tried to keep payment, justifying that since she had to travel to go get the other car seat, that made it fair even though they didn't render the transportation service. The sole reason they had to go get another car seat (which again wasn't suitable) is because they provided one that was far too small than requested, more than 6kg out of range. (We called them once to confirm this was something they could accommodate, and then again to book it and confirm). While unfortunate, their lack of providing the proper seat we requested/paid for isn't our fault. This is very simple. After traveling for 30 hours, what should've been an easy to and from shuttle ended up being hours wasted sitting outside. Attempting to keep the payment is incredibly dishonest and telling about their operations and character. Disgusting behavior. (not that this really matters to me as I would've done it regardless, but paying $200 for a one-way shuttle and loading your own luggage while the driver just stands there is really something else)

If you want comfort, efficiency, and peace of mind getting to the BNA airport any time of day but especially in the middle of the night then this is the limo service for you. Great service and reasonable prices!