Arktischer Tag: Aurora-Tour | Abend

Our tour guide was very difficult to understand. Her Japanese accent was particularly strong. Although she was reasonable passionate about Northern Lights she lacked the communication skills to engage those on the tour and have any lengthy conversations. The drive out to campsite took 50 minutes and we barely had 10 minutes discussion about what was going to happen or interaction with the guests The fire in the teepee with the marshmallows was good but the tour guide was not there and many of the other travelers did not venture out to it. There was tea, coffee and biscuits available at the main cabin and a slide show of an explanation about the Northern. lights which lasted for about 20 minutes. The viewing platform was good but people kept moving in front of the cabin and the flood lights would continuously come on and off - frustrating when searching for weak Northern Lights as we were on that evening as it is very early in the season. We did not see any Northern Lights that night and packed up and left the campsite about half an hour earlier than originally anticipated for some unknown reason. Absolutely no verbal discussion on the 50minute drive back to Whitehorse from campsite. Personally I think the tour operated should not have offered these tours so early in the season. Cannot recommend this tour with the same tour guide.

Akino was very helpful and accomodating. Will recommend this tour to my friends and family. Thank you.

We didn't get to see the Northern Lights because of the cloudy night. But our guide, Jelmer, was very nice and insightful. He was as hopeful for us to see the Aurora when he learned that we weren't going to stay long in Whitehorse, and he even let us wait for a few moments longer when there was a slight possibility for Lights to come out. During the waiting time, he also shared insightful guides and locations around Whitehorse for us to explore, so we did not feel like it was a total waste of money. It was my second experience joining an Aurora Tour, first time being in Tromso, Norway, where I also did not get the chance to see Aurora. In my honest opinion, the Aurora Tour Providers in Whitehorse could learn a thing or two from the Tromso ones, as it would be nice to explore the land more with the vehicle, rather than staying in one cabin for the night, so that people who do not get the chance to see Aurora (as we all aware it often happens) could at least get some exciting and memorable experience and might not feel too much money wasted. Although I understand that the landscape and the safety between Canada and Norway are different, it's just an input and could be a food for thought. Overall, the experience was definitely helped by the pleasant guide.