05 Oct 2024
From the first second, I knew Arctic Range was going to help me customize my journey, a bucket list trip to see and photograph the Northern Lights from their remote site about an hour from Whitehorse. While other companies were quick to ask exactly when I would be going, what package I chose and... "credit card please, number", the staff at Arctic Range started asking me more individual questions: What do you hope to see, how much time did I have, were their any physical limitations, what kind of travel do you REALLY enjoy." From my first contact until the last day when we said goodbye in their downtown office, I knew their goal was me having the time of my life. At the site one night, I was having trouble with focus and technical issues. A staff member who photographs bears in Canada took the time to explain to me things about my camera I didn't even know, and it's my CAMERA! I booked for 4 nights viewing, knowing cloudy skies stop all, and got two out of 4. It was worth it. When I booked a full day hike to Kluane NP, the guide customized the tour to only the Two of us, giving a maximum nature experience. Thanks to Eli, Jess, Akino, Reena, Horatio, Mariko, Chisato and Kei, all of who are bi-lingual.