08 Apr 2024
It was a terrible experience!! The One Excellence Tour Company denied seat in the min-van as it was full and the tour guide promised that, one more mini-van will be picking us up. Even after waiting for an hour there was no sign of pickup. When we tried to call the customer service phone number, no one picked the phone. Sent multiple whatsapp message and email messages. No response at all. Very disappointed. Hoping to receive the refund....