Uyuni Salt Flats - FULL DAY - La Paz - Uyuni - La Paz

I slept on the bus and no one called me. I was lost for an hour and a half . Support didn't answer me. I took a taxi to the meeting point and nothing. Another taxi to the bus. I woke up the driver asked for help and nothing. I took another taxi to the bus station. And there I got help thanks to Titichaca Bus . A person came to meet me missing 15 minutes to the start of the tour ↓↓

Disgusting the way the company speaks to you when you finally get a response. See my screen shots for proof. Ticket states 7am at bus station but you have to be there at 21:00 makes no sense. Don’t issue tickets for the wrong times. They ignore your calls. Again see screen shots I have uploaded. I spoke to multiple people including tour guides who stated the 7am ticket is for the salt flats and I should have got the bus the night before. I asked the company this and I got a response of 9pm. So was this for the night before or the date of the trip. Like I said I couldn’t get through to clarify. I tried to find the office from the WhatsApp address but couldn’t. I asked around the locals annd other travel officers and they stated it didn’t exist. I got a response at approx 4pm stating to just get on the bus at 21:30pm. No names were given of who would collect me from the station or information on the bus journey home. I also thought while I am at the bus station ill Check to see if I was actually booked onto the bus. Safe to say I was not I took a picture of the print out of passengers which I have blocked out last names and numbers for confidentiality. I ended up booking with feel Bolivia who have been great. Because I didn’t want to miss out due to this company’s incompetence. Their tour was the same but again so much cheaper and I was met with nothing but kindness from them. This company refused to give a refund despite to even providing the service hence escalating to trip advisor. The salt flats is an absolute must because it’s amazing but please avoid disappointment and go with another operator.

An amazing place out of this World. A must if you ever visit Bolivia. If you're in La Paz, you must go there and take the night bus to Uyuni. It's worth it.