16 Jul 2025
Our experience with this dance company was very disappointing. From the start, communication with sales advisor Nataly was unclear. After a first call with the director, we still had doubts and requested a new call to clarify them. Instead of responding with the personalized attention they promote so much, Nataly pushed us to close the contract without addressing our concerns and, worse, refused to call us again.
Even though we tried to communicate by message, it just stopped responding. Finally, we had to contact the director, Germán, directly, who informed us that they could not provide the service because, according to Nataly, we wanted to see the choreography before paying, something we never requested.
In short, they didn’t take the time to really listen to the customer and drew wrong conclusions without even confirming them with us. We are glad to have identified this lack of professionalism and courtesy before making any payment. We do not recommend this service if you are looking for a serious and well managed experience.