18 Nov 2024
If there’s a person needing accessible transport make extra sure it’s TRUE; my group of 3 got left at the curb at 6:30 am pick up time because there was NO access for one person in group in wheelchair who needed transportation (company couldn’t offer transportation after it was verified and agreed that one person was in a wheelchair & I was assured person could be transported; I clearly informed Viator even prior to booking of tour)