Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
For a hassle-free way to begin your vacation or business trip in Playa Mujeres, book a private airport arrival transfer.
Avoid public transportation or long taxi lines with this convenient, door-to-door transportation service, which takes you from Cancun International Airport to your hotel.
Transfer services are available 24 hours, seven days a week.
This private transfer is for individuals or private groups of up to 8 people.
One-way private transfer (Only to centrally located Hotels in the specified area. If you’re staying in a different area from the one selected at the time of booking, an extra fee may apply)
Transport by air-conditioned minivan
Professional driver
Gratuities
Departure Point
Traveler pickup is offered
Traveler pickup
Cancun Airport, Cancun, Quintana Roo, Mexico
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels
Price is per vehicle; maximum 8 passengers per vehicle
Transportation included only to centrally located Hotels in the specified area. If you’re staying in a different area from the one selected at the time of booking, an extra fee may apply
It is very important that you provide your complete Hotel/Cruise details, as well as your Arrival Flight schedule, at the time of booking. Without this information, we will not be able to confirm your reservation. If this is the case, please contact us immediately to reconfirm your reservation
Some of the pictures are illustrative and could not match with vehicle available in destination
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
- Visible signage:
Wear a mask / mask
Social distance (2m distance): “Keep your distance” sign
Label to cough and sneeze properly
Use alcohol-based antibacterial gel
Handwashing
Avoid touching eyes, nose and / or mouth
- Reduce the number passengers per vehicle
- Adequate training of all staff
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
I8669ZRalejandrac
06 May 2022
Peeesimo servicio, desde la llegada nos hicieron esperar 2 horas por "no tener la información de el vuelo" después nos citaron en el hotel y nos dejaron plantados, a la hora de regreso confirme la hora vía telefónica en 3 ocasiones y nos retrasaron la hora sin aviso alguno, arriesgando a perder el vuelo, si tienes tus tiempos establecidos no lo contrates!
Excursion62916946767
25 Mar 2022
ZERO STARS
After our driver was over 45 minutes late, the texting services told us to take a taxi! If we didn’t have the incredible service at Estudio Playa Mujeres, we would’ve missed our flight. No one would call me, NONE of the phone numbers listed on their website worked. It was horribly stressful attempting to get to the airport for our international flight. AWFUL SERVICE!!!! If you want to get stuck in Mexico, with nothing more than a “figure it out” book with Nexus, otherwise I recommend ANY OTHER DRIVING SERVICE.
Miguel K
07 Jul 2021
I made a reservation of a transfers from the Cancun airport to Puerto Aventuras through the Bestday website and they this company assigned Nexus as the provider of the service, when I asked Nexus agent at the airport for my transfers he called another agent from the same company his name is Luis Landa and he told me that my reservation was cancelled because I it didn't have the hotel name, when I tried to explain to him that Puerto Aventuras is a small subdivision, he told me that he was not going to provide the service, then I called a Bestday agent since I book this through their website, and he responde he responded rudely again, that he was not going to provide the service due to instructions received from his boss I ask him for a number to call and his answer was no service will be provided and he didn't want to neither help nor provide a number where to call and confess that the company was having problems with the transport service. Even though the lack of service they do not want to refund my payment. I strongly recommend to Avoid Nexus and Bestday, because they were not able offer a solution.
This tour in
Cancun
is organized by
Nexus Tours Mexico
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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