Victor was excellent in explaining the formation of the underground cave river system. Our path thru the cave was a combination of walking on dry rock, walking thru ankle high and knee high water, and swimming thru a short section. Victor was VERY helpful with letting us know if there was an upcoming drop off or a rock on our right or left while in water. He led the group slowly to accommodate the different physical levels of the people in our group. It was a magical experience!
I don't like to leave the less than stellar reviews but this activity was pretty mediocre. My friends hated it, I thought it was an over-priced series of transfers and bumpy rides. I considered my sub-par experience to be because of dehydration (do not go hungover, fam), but they were straight up mad about it. About five hours, and maybe 90 minutes was actually in the caves.
Lots of waiting on arrival--don't do the transfer if you can help it, just do the ~7-10 min taxi ride from PDC for like 20 pesos or whatever. And you can get there much closer to the start time and not have to wait around for over an hour of pickups and sit around and think time.
Once the groups are ready to go after an hour or so, it's another ~20 minutes (feels like a nauseous purgatory eternity with a hangover... again... just don't!) in a cramped van over bumpy jungle roads getting to a cave entrance. Just so you understand how the time works out. No one was having a good adventure time in the vans. Arrive at the next point, change, shower, put on your gross reused wetsuit that you hope no one peed in, walk a few minutes to a hole in the ground, and you have finally arrived!
I thought cave time was a nice experience, a comfortable swim, some difficult terrain in sloshy water shoes, but I've been to New Zealand... if you can spring for that trip, that's where it's at. My friends thought the caves were cool, but they want to make it clear that you must be a good swimmer and ability to tread water because there are areas where you must swim through deep pools.
Oh yeah, and because you are not allowed to bring in your own cameras (thankful, it would be way more annoying waiting for the selfies), there is an excruciating amount of time spent waiting for the photographer to get each group to pose at what was maybe a dozen stops along the way. Wish we could have elected whether we wanted pictures and gone with a no-photo group. Or, a single pose at the end or something. Photos are incredibly over-priced.
Very efficient and get in/get out once the cave time starts. Which is great because you don't want to be simmering in that group wetsuit. Um the lunch spot had really cute iguanas.
If you have never been caving and this is your chance, do it but don't expect it to change your life.
Also, to the tour company, freaking pay your drivers a wage. Till then, travellers, remember your pocketfuls of propinas for everyone and don't forget your driver's!