19 Mar 2024
The tour was great! We loved it so much that we bought coffee in the gift shop. We took advantage of their offer of free shipping. That was February 18th. Over a month later, our coffee has not arrived. I emailed asking for an update on my order last week. They responded right away saying it was a supply issue that was resolved and my order was being shipped that day. However, they were unable to provide a tracking number. A week later, they stopped responding to my emails and I still don't have my coffee. Dealing with this has ruined my experience.