19 Apr 2023
We wanted to participate in the quad safari because it said that the hotel transfer was included (still says in the program plan). however we got a message that they won't come and pick us up, and we should go to the meeting point by ourselves. When I told them that we can't do that, they said that they will refund the money. I booked for 4 people, 2 of which decided to go there by taxi, however we did not want to do that because we felt that it wasn't fair, because they advertised it differently. When I asked a couple days later if the money will be refunded for the 2 people, they just said that we didnt show up so they won't refund it (when before they said that they will refund the money for us). In summary I would not recommend, they falsely advertise and also lied about the refund.