10 Dec 2022
Disappointed that I requested a tour guide in Spanish and I got no guide but a driver who I had a difficult time understanding due to him speaking almost no english.
The tour took me to Ismailia (instead of the city of Suez as expected) on the Suez canal where I got to see it but was not given no explanation nor a history about the canal.
The driver was great when I found a english speaker, he told the driver I was looking for a gift shop where he did take me to look for a few but was closed. He was safe driver and did find me a great Egyptian restaurant to try some great food.
Viatur needs to be honest with its customers by communicating if they dont have their available language, then please let the customer know. Its wrong to deceive people especially with language barriers.