11 Dec 2023
We have done 5 private tours in Egypt in this trip with different tour operators. All of them had contact with me from the evening before. In 2 cases they informed me for delay because of serious reasons. At this tour noone contacted and after half an hour waiting on the road outside of our hotel I sent them message. They told us to wait 1 hour more. We went back to reception. We lost 1 and half hour of our sleep and breakfast. When driver and guide came told us no Dahshur tour. I showed the guide the tour I have planned and paid and then he agreed to go. I had request different drop off at time of booking (something that was ok to other tour operators) and asked 30 euro extra in van??? They did so because I couldn't cancel and take my money back after starting the tour. After destroying our mood the tour operator accepted to drop off us where I had request. If he didn't do so he would get only 1 star. The rest after my pressure was ok as planned.
Our driver Mohamed Nabil was good and our guide Mohamed Samara explained perfectly everything.
Thanks them.