15 Dec 2023
Pros:
Communication with Hisham was 100% excellent. Always responded on time. From the time I arrived, to the to the time I left Egypt I knew I could count on a response via WhatsApp. He took care of everything, from arrival to departure. The tour guide assigned to me took nice pictures of me for my time in Cairo. The driver was very nice and on time (even early) for any trips/transfers.
Cons:
I still think you should book if Hisham is your guide, he has great reviews.
I am taking away one star because last minute (2 days before) I found out Hisham was not going to be my tour guide. That was okay and I expected a 5 star guide to replace him. Unfortunately I was disappointed , and the there was room for improvement from the assigned tour guide. I have traveled over 25 countries solo, so I know a quality tour guide when I see one. This guide was not up to my expectations. I went to Luxor/Aswan with another guide from another company and it was a completely different experience(5 star). Also my suggestion is the car driver should have water available, and AC on all the time. Sometimes the AC was turned off.
Thank you for a wonderful time. Egypt is wonderful and safe, do not hesitate to travel to this beautiful country.