10 Jun 2022
The tour operator did not provide us return flight to Cairo without many issues. The tour was scheduled for 12-15 hours, departing at 4:30am local time. Only after arrival in Luxor and raising the issue of return tickets several times, with the operator via Viator and Whatapp and with the guide, were we offered tickets back to Cairo at 9:55pm. Given a 70 minute flight time and a 60 minute cab ride back to the hotel, we would have arrived well after midnight, almost 20 hours after the start of the tour.
We had to skip 1/2 the tour to return to the Luxor airport to board a slightly earlier standby flight. We still arrived at the hotel near midnight, causing complications in the remainder of our trip, including missed COVID testing and an extremely tight timeline to board a flight the next day. Our requested refund was denied.
This all could easily have been avoided if the operator would communicated challenges to the advertised timeline. I do not recommend this tour or operator due to lack of communication and lack of regard for the other travel plans of tour participants.