Swim With Dolphin in Dolphin House Satayeh Reef Snorkeling Sea Trip - Marsa Alam

I would like to make a complaint about our holiday. We booked a trip a dolphin tour. We were told we would spot dolphins at dawn. We are picked up half past five in the morning. And apparently we still had to drive 3.5 hours to our location.... We were never told this and I am very carsick myself this was so really not a nice ride the rest of the boat trip I was also very sick and I could not enjoy myself, if I had known this I would never have booked this trip. We were also told that a Dutch and Belgian supervisor would come along , instead we had 1 supervisor who spoke poor English.. We also got an air box with us that was so for breakfast what we did not know. We got 2 small sandwiches a pack of drinks and a bottle of water never enough for 6.5 hours..... also we have to go back in the car for 3.5 hours so that is a whole day on the road for little result. there were people we picked up much later from the hotel for their was an hour drive and their lunch box was well stocked. Our supervisor didn't understand on the way there we asked how long it was still driving as I was mega car sick he told us it took an hour but we were definitely on the bus for 2 hours.... We finally didn't go out on the water until half past nine and a quarter to 12 was only our first dive after a 6.5 hour ride... the boat is way too full there's not even room for everyone. On the boat we saw a number of dolphins but the crew of the boat was in front of the boat and they wanted to see everything so that all guests could not see anything.... Other than that, the crew was pretty heavy-handed and cranky. A lot of shouting at each other so there was no nice atmosphere on the boat. Also, the supervisors can just about not speak English and they are cranky this was also felt by other Dutch guests. Several people were also pulled by their arms. And as soon as we are in the water there are 10 boats with 200 men in the water so no dolphins. The crew sails full throttle with boats towards us and they do not pay attention to where their sails are. So slow swimming wasn't in the cards either. It was just dangerous in the water you had to constantly watch if no boat would sail over you at full speed. all the dolphins have gone away because of this... A number of people were hit by the crew. And all they have to say is (it’s the season) So we are 14.5 hours on the road for today 05:30 - 20:00 for only a few hours sailing with little result. I think this is really very badly arranged. Now we have spent 180 for a whole day of sick and bad information. I'll never do this again. We expect correct information. And I'm also going to put a review on trip advisor! This is a waste of money and a whole holiday has been wasted. I hope you'll do something about this because I don't agree with this. We expect compensation or a solution

Stunning animals, a whole school with about 20+ dolphins and some babies, at a few meters, sometimes inches away. Great food, nice boat. The only thing you need to be aware of is that it takes an eternity to get to Sataya Reef. About 4h, more or less, depending on the swell, from the hotel to Hamata harbour and then by boat to Sataya Reef. But once arrived, it was really worth the long wait, all the staff of the excursion team are absolutely nice, helpful and want to get to know you really personally, you feel totally comfortable.

Unbelievable day! Swimming with spinner dolphins at Satayeh Reef was magical. The lunch on the boat was delicious. Can't miss this if you're in Marsa Alam!