04 Jul 2025
I have visited Hard Rocks all over the world, and this without a doubt is the WORST I have been to.
Sat at the bar and the staff seemed more interested in talking to friends, eating their own food (with fingers and then serving) the "smash" burger was like a Micky D.
Then came the rip-off moment.
Drinks Menu says all drinks come with a 20oz pint glass, and beers is advertised at $8.50. The bill comes and the cost is 9.50? When I question it the server pulls out a plastic glass and says the menu price is for this smaller pint! To add insult to injury the drinks I was served where short anyway.
When I ask to speak to the manager and comment this has to be the worse Hard Rock. I get a sarcastic "thank you" he goes through the same con patter. But eventually removes the 20oz glass and reduces the beer back to the advertised price.
It was also noticeable that one of the bar team aged checked a older (60's couple! God forbid they actually check guests that maybe under 21)