Flying Dress Santorini Photoshoot

I was so excited to do this and then on the day of felt horrible while photographing. The photographer and her assistant seemed to be mockin me and I started to feel a bit defeated and unpretty. I thought to myself maybe it was a language barrier and just kept it pushing. I got very little direction and even tried a few poses of my own. Very u professional and I don’t think the photographer was experienced. We did 3 locations and after the last I was told I couldn’t get the unedited pics and it would be about a week for my edited. After a week I had to reach out about my photos and was given the unedited and told I would get the edits in 2 days. I looked at the unedited and was saddened. There were NO good pics at all. None of my face that u could see clearly. None that I wasnt squinting because of the sun. I messaged back showing my concern. 4 days later I messaged again about my pics and received 44 edits that I could find 3 halfway decent pics. I am very sad not even about the wasted money but the whole experience. I do not recommend

After booking the tour I never hear from the company. I sent them a Whats app message on 9/26/2022. Our photoshoot was scheduled for 9/29/2022. They asked me which day my reservation was for. I should have known then that this was a problem, they should know when my PAID reservation was for and didn't have any answers initially. On 9/27/2022 I messaged them again because they didn't respond to my message regarding the time we will be picked up on 9/29/2022. They said they were busy in weddings all day and would get back to me in an hour. We were eventually told they would pick us up and bring the dresses to our Villa for our fitting, they changed it to coffee shop, we ended up changing is a small bathroom in Oia (it was 4 of us) we had to go in one at a time, it was hot and disgusting. The dresses didn't fit, they had strings hanging from them and we had to walk really far to get to the area for the photoshoot and it was undesirable, so we walked to another area. The initial tour description said roundtrip transportation but once you book it says they only pick you up. After going back and forth they agreed to pick us up and took an hour to get to us. The description also stated that we get 2 color dresses per person, they said it was too many of us and we would only get 1. We were also told we would get pictures in 5 days. We received the link to the pictures October 19th (10 days later) after I kept complaining and stating I would dispute the charges on my card. We gave the photographer all of our email addresses to send the pictures to and NONE of us received pictures. Again, I received a dropbox link to the pictures 10 days later. When we received the pictures they were ALL BLURRY. The person that I was communicating with didn't handle the situation properly and as an Owner of a Travel Agency, I am always looking for good experiences to recommend to my clients and this was unacceptable. I would not wish this experience on anyone. I am still fighting with Viator, my credit card company and the Photography company for a refund. I am praying for a fair resolution

Our photographer and her assistant were amazing! They took the time so they could get a great shot and she gave wonderful direction!