Zakopane and Chocholow Thermal Baths Tour from Krakow

When booking, for the Tuesday, the estimated pick up was 8:30/9am. The night before we were told 7am which meant we were unable to have breakfast as hotel breakfast wasn’t opened. We were driven to Gubalowka hill around 1.5 hours way and told by the tour guide we had 3 hours there. Everything was closed. I messaged Mr shuttle as we couldn’t buy as much as a drink on the hill. They advised this isn’t the case and everything was opened (I was there, it wasn’t) finally, things began to open 2 hour later! Our tour guide then messaged to say it was 1.5 hours on the hill and to come back down using the funicular we arrived it. Only, he hadn’t given us the return tickets. Luckily he managed to send them via what’s app. When we arrived back down the tour guide was annoyed that the other group of 4 we travelled with, were not with us. As he hadn’t given them the tickets either, which meant he had to call the office to obtain their number as they hadn’t taken his mobile - we were two seperate parties. He then walked us across to the town which again was mostly closed and told us to come back after another 1.5 hours. We wandered around aimlessly ourselves trying to find somewhere to eat. Eventually we did. It was very unorganised, nothing was explained. The tour guide then explained it was his first time doing that trip but it made our experience bad and he should have been briefed by Mr shuttle. All that being said the thermal baths was just ok, not what I expected. A massive leisure centre most floors are busy and aimed for kids. The minus 1 level was great for adults though, we loved it there. Very relaxing.

Great time with our guide!! It was just me and my friends so it was even better, lots of talking about Poland. We went to Zakopane, did the funecular which gave a great view of the mountains! We strolled through the main streets and tried the smoked grilled cheese (serki) which was excellent. We then drove to some thermal pools and were able to stay a bit longer as guide was flexible. Pools were not crowded and very relaxing, there is a restaurant inside which is excellent!

My wife and I were in krakow from 13/5/24 until 17/5/24 , booked 2 airport transfers and 3 tours all with Mrshuttle . The 3 drivers for our tours all turned up at our hotel (Pod Wawelem) when they were supposed to and on time in vehicles that were spotlessly clean. Big thank you to Olaf (saltmines), Peter (Zakapone) and apologies to the driver who took us to Auschwitz (forgot his name but he was excellent and professional also). We paid for 3 packed lunches which were excellent also and well worth it. My wife and I really enjoyed our first trip to Krakow, big thank you to all our drivers and Mrshuttle.