Zakopane and Chocholow Thermal Baths Tour from Krakow

We had the pleasure of having Piotr as our driver with Mr Shuttle, and we honestly couldn't have asked for better. His driving skills were 10/10 – calm, confident, and safe throughout. He was also incredibly punctual, always arriving right on time, which made everything so stress-free. The car was spotless, and you could tell he takes real pride in keeping it that way. When we (accidentally!) dropped some food on the floor, he was extremely reasonable and understanding – a real gentleman. On top of that, Piotr went above and beyond by giving us helpful recommendations for places to visit beyond our planned route. He clearly knows the area well and genuinely wants travellers to enjoy their stay. Highly recommend Mr Shuttle – and especially Piotr if you can request him!

When booking, for the Tuesday, the estimated pick up was 8:30/9am. The night before we were told 7am which meant we were unable to have breakfast as hotel breakfast wasn’t opened. We were driven to Gubalowka hill around 1.5 hours way and told by the tour guide we had 3 hours there. Everything was closed. I messaged Mr shuttle as we couldn’t buy as much as a drink on the hill. They advised this isn’t the case and everything was opened (I was there, it wasn’t) finally, things began to open 2 hour later! Our tour guide then messaged to say it was 1.5 hours on the hill and to come back down using the funicular we arrived it. Only, he hadn’t given us the return tickets. Luckily he managed to send them via what’s app. When we arrived back down the tour guide was annoyed that the other group of 4 we travelled with, were not with us. As he hadn’t given them the tickets either, which meant he had to call the office to obtain their number as they hadn’t taken his mobile - we were two seperate parties. He then walked us across to the town which again was mostly closed and told us to come back after another 1.5 hours. We wandered around aimlessly ourselves trying to find somewhere to eat. Eventually we did. It was very unorganised, nothing was explained. The tour guide then explained it was his first time doing that trip but it made our experience bad and he should have been briefed by Mr shuttle. All that being said the thermal baths was just ok, not what I expected. A massive leisure centre most floors are busy and aimed for kids. The minus 1 level was great for adults though, we loved it there. Very relaxing.

Great time with our guide!! It was just me and my friends so it was even better, lots of talking about Poland. We went to Zakopane, did the funecular which gave a great view of the mountains! We strolled through the main streets and tried the smoked grilled cheese (serki) which was excellent. We then drove to some thermal pools and were able to stay a bit longer as guide was flexible. Pools were not crowded and very relaxing, there is a restaurant inside which is excellent!