Tour van het Tatra-gebergte en Zakopane vanuit Krakau

Have used Mr Shuttle twice this week and have to say it's great service, updated collection times the night before, collected on time, great tours which cut out all the queuing, tody we had Mark (I believe this was his name) our guide to Zakopane, he is a complete asset to Mr Shuttle Tours, such a knowledgeable guide who chatted with us all from start to finish even answering questions that were not associated with the tour, highly recommended going above and beyond.

We hadden het genoegen van Piotr als onze chauffeur met de heer Shuttle, en we eerlijk gezegd kon niet hebben gevraagd voor beter. Zijn rijvaardigheid was 10 / 10 – rustig, zelfverzekerd en veilig. Hij was ook ongelooflijk punctueel, altijd precies op tijd aankomen, wat alles zo stressvrij maakte. De auto was brandschoon, en je kon zien dat hij er trots op is dat het zo blijft. Toen we (per ongeluk! ) wat eten op de grond lieten vallen, was hij uiterst redelijk en begripvol – een echte heer. Op de top van dat, Piotr ging boven en buiten door het geven van ons nuttige aanbevelingen voor plaatsen om te bezoeken buiten onze geplande route. Hij kent het gebied duidelijk goed en wil echt dat reizigers genieten van hun verblijf. Beveel Mr Shuttle – en vooral Piotr als je hem kunt verzoeken!

When booking, for the Tuesday, the estimated pick up was 8:30/9am. The night before we were told 7am which meant we were unable to have breakfast as hotel breakfast wasn’t opened. We were driven to Gubalowka hill around 1.5 hours way and told by the tour guide we had 3 hours there. Everything was closed. I messaged Mr shuttle as we couldn’t buy as much as a drink on the hill. They advised this isn’t the case and everything was opened (I was there, it wasn’t) finally, things began to open 2 hour later! Our tour guide then messaged to say it was 1.5 hours on the hill and to come back down using the funicular we arrived it. Only, he hadn’t given us the return tickets. Luckily he managed to send them via what’s app. When we arrived back down the tour guide was annoyed that the other group of 4 we travelled with, were not with us. As he hadn’t given them the tickets either, which meant he had to call the office to obtain their number as they hadn’t taken his mobile - we were two seperate parties. He then walked us across to the town which again was mostly closed and told us to come back after another 1.5 hours. We wandered around aimlessly ourselves trying to find somewhere to eat. Eventually we did. It was very unorganised, nothing was explained. The tour guide then explained it was his first time doing that trip but it made our experience bad and he should have been briefed by Mr shuttle. All that being said the thermal baths was just ok, not what I expected. A massive leisure centre most floors are busy and aimed for kids. The minus 1 level was great for adults though, we loved it there. Very relaxing.