London Tootbus Discovery Hop-on Hop-off Bus Tour

Staff selling tickets & convenience of stops was good, however for anyone who is looking to learn anything about the city - I wouldn't recommend. All of the time on the bus, random pre-recorded information comes up out of sync and "live guide" channel was never on. What made it worst it was random music playing 90% of the time.

À fuir ! Je n'ai pu prendre qu'un seul bus de toute l'après-midi et il était visiblement pressé puisque je n'ai quasiment vu aucun monument. Nous les avons passés au pas de course, ce qui m'a obligé à descendre en cours de route, dans l'idée d'en prendre un autre, mais cet autre ne s'est jamais présenté... Un peu plus tard, j'ai réessayer d'attendre au niveau de Buckingham en me disant que ce serait mieux desservi que Paddington mais toujours aucun bus. Au final, j'ai dû prendre le métro. J'ai payé 50 livres pour deux jours. C'est une arnaque.

The Tootbus didn't come for 1.5 hours in the morning. We waited at Kings Cross until men, who worked for other bus companies (no one from Tootbus was there), took pity on us and called Tootbus to ask them when the bus was coming. It was said that there had been bus cancellations. While we were waiting, other bus companys passed by: 3 Busses from Golden Tour Bus, 2 Big Red Busses, 3 London Sightseeing Busses. No Tootbus... One of the men offered us (because my kids looked quite miserable by then) a free bus ride with his company (the Sightseeing-one, thank you so much for beeing kind) when Tootbus finally arrived. On the Tootbus, the quality of the audio was poor. And there was so much music, not much information. The stops were not announced properly, so it was hard to find out, when to get off. Also the WLAN was not working. And one of the drivers sent us to the wrong place to change the busses in the afternoon. We missed the Changing of the Guards at Buckingham Palace in the morning because of the waiting time and in the afternoon we didn't make it to the Natural History Museum in time because we were given the wrong location. After the trip I asked for a partly refund of the ticket costs – but because I buyed the ticket at a plattform, which is not run by Tootbus, Tootbus can't do anything about it – at least this is what they said. Choose another bus company would be my advice now. Last year I used a Big Red Bus, while in London, I really liked the audio there, they are telling quite some interesting stories about the city, the music fits to the stories. And I can also recommend London Sightseeing (for having the nicest persons working at Kings Cross) and this Golden Tour Bus for arriving so often. At least, one good thing at Tootbus, the driver of the bus has been generally friendly.