28 May 2025
Even though we had the New York pass, when we were there we had to stay long in a cue, download their app and register but the wifi wasn’t working properly and the owners weren’t helpful at all asking us to exit the cue until we weren’t ready (as if it was our fault), and we had already been in the cue for a long time. When finally we managed to register the app crashed and it didn’t recognized our credit cards forcing the girl at the desk to proceed manually. At the end we had our bikes and it was funny, but this rental registration system definitely needs to be improved. By the way, we had to pay one dollar for I don’t know which tax…