09 Jul 2025
We booked tickets through a rep at our hotel in Playa del Carmen which included a shuttle bus to and from our hotel. Our rep was a sweetheart and the bus out was very fun. The show at Coco Bongos was excellent - such a fun night out. However, when we returned for the shuttle bus it transpired that someone had allegedly been sick on the way out. They wouldn’t let us on the bus until they investigated who the culprit was, but they did this without checking our tickets and trying to enforce a fine on everyone who returned for the shuttle - which was short of the amount of people on the way out. It also transpired that they had not cleaned the vomit in the 4 and half hours since we left the bus, and I discovered this when I stepped in it. As such, I would recommend making your own way to Coco Bongos for a great night. If you’re at a PDC hotel it’s 550 pesos in a taxi which you can split between your group - just check with the driver on the way back so you don’t get ripped off. Avoid the shuttle bus reps who are negligent in the extreme.