26 Jul 2025
I was really looking forward to visiting Coco Bongo in Playa del Carmen, but unfortunately, it did not live up to the hype at all. The venue was extremely overcrowded, making it nearly impossible to enjoy the included food and drinks.
One of the biggest issues was the disrespectful and rude behavior from the staff. As soon as the shows started, they constantly pushed and moved the crowd around in a very aggressive and uncomfortable manner. It felt chaotic and unorganized rather than enjoyable.
While I understand the need for safety during stage performances, the way they handle crowd control is unacceptable. They should seriously reconsider the setup and barricade the performance area properly, then only sell tickets based on actual, safe capacity. Right now, it feels like they are prioritizing profit over the guest experience.
Overall, I left feeling disappointed and frustrated. For the price paid, this experience was simply not worth it. I hope management takes the feedback seriously and makes necessary changes.