16 Nov 2024
We were meant to picked up at 07:45 and the transport turned up late.
Our guide was Martin Buisson.
Travel time overall was long and the light lunch consisted of a cake or small focaccia type bread. Water was provided.
We arrived at the beach first where we had photos taken by Martin, our guide. Couples and groups, on the beach and in the ocean.
We were asked to form a circle around the buoy when a turtle was seen, trying to form a circle and not get hit or kicked by others when swimming is quite difficult.
Overall we saw maybe three turtles.
Back to the beach we collected our things and returned life vests when we travelled to the cenote.
It is beautiful and again had photos taken.
I didn’t go into the cave area due to claustrophobia but my partner did and had more pics taken.
Overall we felt this trip was rushed.
We paid $50 US dollars for the photos and was informed these would be sent in 72 hours.
They were, but only two photos of us and a load of pictures of complete strangers. To top it off the videos are not professional.
We are really disappointed that a trip we would like to have treasured in photos is ruined by a guide who clearly stated he was a pro at taking pictures. (Even his wife said he was good)
We are unable to share these with family back home.
Disappointed actually doesn’t come close, we are angry.