Isla Mujeres Sailing Adventure from Riviera Maya

Amazing experience and I highly recommend the private tour! Willie and his first mate Fernando were the absolute best. The attended for every need and truly made this the best experience! We all said this was the best part of our Cancun experience. Thank you!

This was something I was looking forward to for a month. I booked it on my debit and had to replace the card so I cancelled my original booking and REBOOKED for the same day same time so I waited outside for about 20 minutes past pick up time before I started calling. Finally I get through and I find out that The tour operator Riccardo assumed I wasn’t doing the excursion so he did not arrange my transportation or my booking. He just apologized and said he could do it Friday, that was the end of my trip so I said ok and then hung up. My friend suggested we do something else so I looked and booked a similar excursion through the hotel. Once I booked it I cancelled the booking with Riccardo, requested my refund and it is now being escalated. I work way too hard to have this happen. I hadn’t had a day off for about a month until this vacation. I just want my money back.

We were told we would be picked up at our hotel and no one showed up. When we called they said they had us down for another day. We already had our week planned so we couldn’t go another day. We ended up taking a cab to Cancun which they said they would pay for when we got to the marina. When we checked In they said we would have to get with the company to get reimbursed the $70. The trip back to playa del Carmen was difficult as there was no air conditioning in the van. Other than the transportation the trip was pretty good.