Mayan Adventure Snorkeling Tour from Cancun

This was quite a ride from our base, the Moon Palace. This was written up as a snorkling adventure. You only snorkle for about 45 minutes in a river inlet. There are several other van loads of people that get dropped off. So the water is packed with people. Not a relaxing snorle experience. Then we went to an open cenote...not a snorkling experience. They have a tiny zipline into the water and you can jump from the rocks. Not my thing. The cave cenote was beautiful, but again, packed with people. I would not do it again. Lots of time in a van. Pictures are overpriced. Way overpriced and not worth an entire day of vacation. Our driver Mario L. Was great, but the adventure was lacking.

Where do I even begin? First, we were told this was a 20-30 minute drive from our resort. Wrong! Try an hour and a half. And that was only to the Aventuras Maya’s “base camp” where we had to then get in another van that drove us another half hour to the first location. Upon arrival at the first location, we were quickly hearded like cattle (there had to be atleast 100 people there) to an outrageously crowded but tiny platform where you can either zip line or cliff jump into a Cenote. Me, being nervous and afraid to get hurt, opted to simply walk down the stairs into the frigid and murky waters. I made it down two steps before realizing that the rubber mat on the 3rd step was missing which then caused me to slip on the algae covered step and slice my foot open in two spots on a jagged piece of metal petruding from the step. I got out of the water, in pain and bleeding everywhere, and the first thing my tour guide said to me was “this is not refundable” I ignored that statement and asked for a first aid kit so I could wash my foot out. She begrudgingly came back with a tiny cup of ice water to pour on it and 1 singular bandaid that was toddler sized. She insisted on putting the bandaid on me and put it in the completely wrong spot and hurt me more while doing so. My tour guide then found me again and handed me a paper and forced me to sign it saying I am aware it is non refundable. And as crazy as I am, I am certainly not crazy enough to argue in the middle of the jungle over money in Mexico with strangers. So I reluctantly signed the paper. I was forced to sit out on the rest of the excursion and so was my poor husband who didn’t want to leave me alone to go snorkeling in the very gray, dull, and underwhelming waters of the glorified rain puddles they charged us $200 to take us to. The food they provided was barely edible as well, but that was the least of my worries. I read a few reviews on here saying these people don’t know the first thing about first-aid god forbid of an emergency, but I wrote it off. Thank god I was not more seriously injured because they didn’t even have a basic first-aid kit. All in all, it took almost 2 hours of travel to go to 2 different spots and do 30 min of each activity. It was SO rushed and there were SO MANY people. It was NOT enjoyable in the slightest even if I didn’t hurt myself. There is more stuff that happened, but this alone should be enough to deter someone from booking this. I urge you, reader, to find a better excursion to spend your money on. This one is NOT IT.

Angepriesen wird das ganze als etwas sehr exklusives, darum waren wir auch bereit den sehr hohen Preis von über 400 US $ zu bezahlen (2 Erwachsene, 1 Kind). Allerdings mussten wir feststellen, dass es sich um die übliche Massenabfertigung handelt. Ganzer Parkplatz voller Busse und Menschen. Man wurde im Schnelldurchlauf durch die eigentlich schönen Orte gejagt. Ein ganzer Teppich an Menschen die am Schnorcheln sind und das Wasser aufwühlen und die Fische verschrecken. Der „Ganztagesausflug“ endete bereits 13:30h. Preis-/Leistungsverhältnis stimmt absolut nicht, die Tour ist nicht das was angepriesen und entsprechend erwartet wird. Ich fühle mich abgezockt. Ach ja: die Fotos die einer von uns vor Ort machte hätte man für 75 US$ kaufen sollen.