Booking fee
The booking fee includes the costs of booking your tickets such as charges for payment processing. It also covers the provision of our customer care center for processing your order, and all charges imposed by our suppliers.
* This tour requires at least one of the following per booking: Adult, Senior
This is the perfect tour to immerse yourself in the crystal clear waters of Cozumel, admire the starfish, coral reef and a variety of colorful fish. We take you from the door of the hotel and we make sure that you have a memorable experience from start to finish
Cielo Reefs, Palancar, Colombia and El Cielito Arenal
Round Transportation in Air-conditioned Vehicle
Lunch in a restaurant (1 dish of your choice) with 1 drink included
Free time in the center of Cozumel (2 hours)
Use of Snorkelling equipment
Round-trip ferry ticket from Playa del Carmen to Cozumel
Boat tour to Heaven with 1 drink on board (water, beer or soft drink)
Box lunch
Dock tax ($50 mxn or $5 usd)
Departure Point
10 Av. Sur 10, Playacar, 77717 Playa del Carmen, Q.R., Mexico
The guide will go to the lobby of your hotel and will call you by the name of the reservation holder
Playa El Cielo, Quintana Roo, Mexico The first activity on this tour to the island of Cozumel is snorkeling, we take you to 3 reefs, starting in Heaven, where you can see and photograph starfish in their natural habitat.
The second reef is Palancar where you can see beautiful corals.
The third reef is Colombia where you can see a great variety of fish as well as corals.
Later we go to the best beach in Cozumel: El Cielito, where you can see manta rays.
Includes food, a dish to choose from at the Beach Club:
-Chicken fajitas
-Beef fajitas
-Breaded fish fillet
-Burgers
-Quesadillas
Includes a drink of your choice:
-Beer
-Daisy flower
-Soda
-horchata water
-Tamarind water 360 minutes
San Miguel de Cozumel, Quintana Roo, Mexico We close with free time in Cozumel to get to know the center and the surroundings of the Island. 60 minutes
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, cancel at least 24 hours before the scheduled departure time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Massimo_P
13 Apr 2025
Escursione imperdibile per chi viene nella riviera Maya, Cozumel da urlo, El Cielo un posto veramente incantato...È una giornata di mare completa e ben organizzata
Sarah_R
07 Feb 2025
So disappointed. We arrived to a large group of Spanish speaking guests with a tour guide that only spoke Spanish. This is advertised as an activity that has an English speaking guide. I was traveling with my son and was uncomfortable going to a different island, and onto a boat in the ocean, when I couldn’t understand the instructions or the information being given. I’ve reached out multiple times to request my money back and am being ignored. Unless you speak Spanish, don’t waste your time or money on this.
Melissa_L
12 Oct 2024
Where do I begin? First of all I specifically booked this tour because they pick you up at your hotel, only to find out they wanted us to pay for a separate taxi to be picked up at a hotel located down the road. We decided to get a taxi and meet our guide at the pier. We made the 9 am ferry only to find out after spending 2 hours walking around Cozumel that our snorkeling tour was cancelled. We were told that the next ferry going back to the mainland left 2 hours later. When I reached out to Viator they told me that they were not going to refund me but in the end when I was able to speak to someone over the phone and they did. What a horrible experience and waste of time.
This tour in
Playa del Carmen
is organized by
Conoce Lo Tuyo
We always double-check the availability with our local partners for each booking. Even though this is usually a swift process, it can take up to 24 hours. Once this process is completed you will receive your voucher or ticket by email. If our local partner is not able to confirm your booking we will offer you the best possible alternative. If the new date and/or time doesn’t fit your itinerary, we will reimburse the full amount paid.
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