04 Jan 2023
Unfortunately, I did not go on the tour. However, I still wanted to share this experience for fellow bird friends that might think about going.
I tried booking through Tripadvisor, but as the minimum number of people is 2, as a solo traveler, it was not possible.
Thus I went to the official website and contacted them using their contact form, as instructed on the website. This was one week before the planned tour - to date I have still not received an answer.
After some days, I contacted Carla through Whatsapp. Her number is provided on the website for spontaneous booking requests. For days, she ignored my message.
Two days later I contacted Sergio - same Carla his number was on the website. He read my message and just ignored it. To date, I have still not received an answer.
2 days before the tour I tried calling Sergio twice. No answer. I also tried calling Carla, no answer either.
1 day before the trip I tried Carla again twice. And only after that she texted back that they don‘t have enough registrations. After which she just blocked me on Whatsapp.
So just a bad overall service.